PRIVACY POLICY

Our website is powered by G Forces Web Management Limited (“GForces”), our third party web services provider. GForces is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. GForces is certified to the standard of ISO27001 (an international standard for information security). GForces uses Amazon Web Services, Inc. as its cloud platform provider. All data processed by GForces is stored on Amazon’s web servers in the EEA. GForces' wholly owned overseas subsidiaries sometimes need to access Personal Data in order to provide certain support and development services on behalf of GForces. Please see GForces’ privacy policy at https://www.gforces.co.uk/privacy-policy/ for more details on its overseas subsidiaries and the protections in place.When someone visits our website, GForces collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site, the searches you conduct and where you leave). These are stored against unique ids (which are strings of numbers). GForces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely if you visit our website.

If you conduct a vehicle search on our website, GForces deposits a record of the search on your device. If you visit our website again, GForces accesses that record and offers you the option to replicate your previous search to save you time repeating it. It also uses that record to present recommended alternatives to the vehicles you previously viewed. In order to do this, GForces sends details of your previously viewed vehicles (without any personal information) to Amazon Web Services, which produces the recommendations using machine learning. If you don’t want search records to remain on your device, you can clear local storage in your browser. To find out how to manage website data (Local Storage) on popular browsers, see the links below. For information relating to other browsers, visit the browser developer's website.



• Google Chrome - https://support.google.com/chrome/answer/2392709

• Microsoft Edge - https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy

• Mozilla Firefox - https://support.mozilla.org/en-US/kb/storage

• Microsoft Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies



• Apple Safari - https://support.apple.com/en-gb/guide/safari/sfri11471/mac

What information does Crown Honda collect from you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions. Website information is collected using cookies.



How will we use the information about you?
We use the information collected to enable us to manage and provide the goods or services requested and if you agree, to contact you about other products and services we think may be of interest to you.

If you apply to us, or through us, for finance or insurance we will pass your details to the finance or insurance provider. Information provided to us may be put onto a register of claims or shared with other insurers to prevent fraudulent claims. We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.

If you purchase a vehicle we may pass your details to the manufacturer, DVLA or warranty providers.

Our website uses Cookies to collect standard internet log information and visitor behaviour information to track website visitor use, website activity and to personalise your repeat visits to our website.



Marketing
We would like to use the information we collect to send you information about our products and services, those from other companies in our group and from selected partner businesses that may be of interest to you.



You have a right at any time to stop us from contacting you for marketing purposes or from giving your details to partner businesses. If you consent (or have consented) to receive marketing you may opt out at any later date.

For more details how your information is used, your rights to access the information we hold or to notify us if you no longer wish to be contacted for marketing purposes please contact us by email at dataprotection@crownhonda.co.uk, write to us at 46-52 High Rd, Bushey Heath, Watford WD23 1GQ or telephone us on 0208 950 3311.