Crown Suzuki salesman wins National award for Customer Service!

Crown Suzuki salesman wins The Motor Ombudman  national star award for customer service
Crown Suzuki salesman wins The Motor Ombudman reginal star award for customer service

Source: The Motor Ombudsman

After launching their 2023 Star Awards in May, which saw nearly 3,200 customer nominations, The Motor Ombudsman announced this year's winners, and that the National Garage Star is Luke Laurence, a Sales Executive at the Crown Suzuki dealership in Hendon, North London.

Luke has been named the very first individual winner of the National Garage Star Award – the top prize in the Ombudsman’s annual Star Awards competition. The trophy was formally presented for the first time in-person at the Chartered Trading Standards Institute (CTSI)’s Hero Awards ceremony at the Houses of Parliament, in a partnership debut with the prestigious event.

To determine which of the regional trophy winners would be crowned the overall National Garage Star, the eight regional Star Award recipients from across the UK, and their respective winning entries from consumers, were once again put before the judges, and pitted against one another to be re-evaluated based on their own merits. From the ‘class of 2023’, it was the nomination for Luke Laurence that unanimously caught the attention of the panel, meaning the North London Sales Executive was bestowed the title of National Garage Star, receiving £1,000 in high street vouchers in recognition of his exceptional achievement.

Receiving the trophies, Luke Laurence, Sales Executive at Crown Suzuki, said: “I am delighted to have won both a regional trophy and the highest accolade in this year’s Star Awards out of the thousands of nominations submitted by customers during the past few months. I always make a point of doing whatever I can to ensure the highest level of customer service and satisfaction, and I am very honoured to have been publicly recognised for my hard work and dedication to my role. In addition, to have received the awards at the Houses of Parliament at such a prestigious ceremony, makes this a very memorable and special achievement.”

Read the full story at The Motor Ombudsman

Crown Suzuki london salesman wins The Motor Ombudman  national star award for customer service